Customer Service for E-commerce Store

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TYPE OF WORK

Full Time

SALARY

$200-300/mo

HOURS PER WEEK

TBD

DATE POSTED

Jun 15, 2020

JOB OVERVIEW

We are looking for an expert customer service representative with experience working with Shopify dropshipping stores. When you apply, include the word red and tell us about your previous customer service experience.

Requirements:
- Experience using ZenDesk
- Experience doing customer service for dropshipping stores
- Experience doing customer service on Facebook messenger, Facebook Page and Upgrade to see actual info

Responsibilities:
- Respond to customer requests on ZenDesk in perfect English - Issue refunds according to our refund policy
- Respond to all customer inquiries quickly and accurately
- Communicate on Slack daily with our support team
- Display a high level of professionalism at all times

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