Full Time Customer Service Rep Needed for Property Management Company!

Property Management Company in the United States looking for a LONG TERM, full-time energetic Phone Support / Virtual Assistant Upgrade to see actual infodividual will be responsible for inbound and outbound customer service calls, and must be good at customer Upgrade to see actual infodividual will primarily be relaying information about our available rentals to potential tenants, answering questions about billing, creating work orders, as well as a variety of other tasks. This is not a phone sales position.

Requirements:

High English Proficiency - Both written and spoken
Problem Solver - Must be able to find and fix tenant problems
Detail Oriented
Proficient Computer Skills - Able to learn new software quickly
Proficient Internet Search/Research Skills
Self Starter
Computer Access with good home internet connection
Workday from 9:00 to 5:00 Central Standard Time

Bonus Skills:

Appfolio Software experience
Rental Management experience
SEO Experience
Inbound Call Experience

About us:

We are a growing 15 year old business! We are family owned and firmly believe in treating our 25 employees with respect and dignity. When we say we want a long term employee, we really mean it! Our hope is to find the right employee who isn’t looking for a “job”, but a CAREER! We have employees who have been with us for 15 years! We also currently employ 3 SUPER AWESOME Filipino workers. We are so confident you will enjoy working with us, we will let you speak with them so they can brag on us!

Applicant Requirements:

Please send an 30-60 second video telling us about yourself.
Submit an up to date resume
Let us know what wage you will be requiring.