Project Support Officer

About us:

DVE Business Solutions is a growing consulting company with a difference. Led by South Australia Telstra Young Business Woman of the Year Jo Schneider, DVE clients are predominantly in the education, health and not for profit sectors. With our communicative and collaborative methodology, DVE drives positive change that makes a difference in the areas of People, Process, Structure and Technology.

We are looking for someone to join our international DVE team as a Project Support Officer. This is a full-time 40 hrs a week role based in the Philippines and can be performed from a home office. Reliable internet connection, strong English proficiency (written and verbal), and experience in client liaison and project management/coordination are vital for performing this role.

The role offers the successful applicant the chance to grow the responsibilities and build the role into something even bigger, as has been the case for many of our current freelancers/offshore team members. As part of this role, you will join in on team training activities remotely and attend our Australia-based quarterly ‘team days’. You must be willing to meet up with our existing Philippines-based team and will work under the direction of our long-term Team Lead based there. You will be an important part of the DVE international team.

You will look after our project requirements and report to the Project Managers and CEO. You must be willing to learn, have a great attitude and be an active member of our team. You will have to work autonomously but a supervisor is provided as is a Philippine's based Team Leader and training and procedures will be provided. You must be available to perform these tasks weekly (Mon-Fri) preferably during Australian working hours as part of an ongoing engagement and you will be an engaged and committed member of our virtual team.

Some of the reasons why you should be a member of the DVE Offshore Team:

- Full-time, long term contract
- Work with a great team that supports you.
- Challenging and rewarding, with opportunities to progress and grow your role
- Experience working with an Australian company
- Opportunity to receive periodic coaching from senior team members

Key roles and responsibilities:
- Project management, including tracking that tasks and project milestones are on track
- Project task coordination
- Liaison between clients and internal team members (excellent English is required)
- Helpdesk ticket management
- Collating and documenting project expenses
- Assisting Project Team with Adhoc tasks
- Calendar management
- Join and engage in project team meetings
- Work with internal team members to help improve processes
- Opening, initiating and closing projects

Regular weekly activities including but not limited to:
- Meeting scheduling & booking
- Agenda and minute creation
- Sending out meeting documentation to clients
- Running and distributing reports
- Manipulation of data in excel
- Formatting of reports using MS Word Styles
- Preparation of templates for project teams
- Finalisation of client ready final documents (high quality)
- Assist with regular project activities
- Procedure development
- Process improvement and form development
- Liaise with client via email or phone to organise meetings and workshops

Skills & Experience needed:
- Project coordination/management
- Experience with using online project management tools
- Strong administrative/clerical/secretarial background
- Efficient, organised, flexible, professional, reliable
- Positive “can-do” attitude
- High attention to detail
- Proactive in your duties, with ability to see things holistically
- Self-directed, proactive, communicative
- Advanced to pro user of MS Office applications
- Strong English proficiency (written and verbal)
- Prior experience working for Australian corporates is highly favourable, but not required

Other Requirements:
- A modern computer with minimum specs: i5 processor or equivalent, 8GB RAM, 250GB HD
- DSL or Cable internet as your main internet connection (stable) with internet speed of at least 5Mbps
- A backup 4G/LTE internet connection (could be a Wi-Fi dongle or pocket Wi-Fi)
- Genuine Windows OS installation
- Genuine MS Office installation
- Chrome browser, LastPass browser plugin, Adobe Acrobat reader
- Outlook email client
- UPS/backup generator (preferred)


The candidate MUST be able to learn new software and skills quickly and efficiently.
Experience in using DVE project management tools like Teamwork and Smartsheet is desirable.

You will be liaising directly with our clients and will therefore need to demonstrate excellent VERBAL and WRITTEN ENGLISH.

If you believe you are the right candidate for the role, please send in your application.