Customer Service Representative

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Full Time

SALARY

Negotiable

ID PROOF

50

DATE POSTED

Apr 21, 2020

JOB OVERVIEW

We are looking for a customer service pro and social media manager for our shopify store to provide customer support and reply to all customers on our social media accounts and Help Scout.

Tasks will include:
-Replying to all customer tickets with in 24 hours.
-Answering all private messages on instagram and facebook.
-Replying to all customers comments and hiding or removing bad comments on facebook and instagram.
-Provide outreach to influencers to get sponsored post costs and keep track of them on a spreadsheet.


Requirements:

Must write and speak English with no grammatical errors.
-Have experience using Help Scout and creating Macros.
-Be proficient at Excel
-Experience doing graphic design a plus

SKILL SUMMARY
Customer Service & Admin Support
Email Support Social Media Moderation
English
Writing
SHARE THIS POST
facebook linkedin