Nov 25, 2019
We are an MSP/IT Consulting firm in the USA, and are looking for a motivated remote IT Technician to work with us on a full time basis.
Along with *Excellent spoken and written English,* the ideal candidate will posses the following skillsets:
* 3-4 years support experience with Storage Craft's Shadow Protect, and/or Veeam. This is a requirement, and you will be asked to answer questions about the product(s) during your initial interview.
* 1-2 years experience as NOC technician
* Good documentation and communication skills.
* Troubleshooting server configuration issues like low disk space, performance issues, and server administration.
* Network Administration
We are looking for someone to work directly with our team and follow specific processes to complete NOC management. We provide training for using our remote support tools, and a dedicated manager to assist in making phone calls and escalating items for further support from our more advanced engineers.
Assuming great performance, after 30 days on our team, , you will receive a brand new desktop pc with multiple monitors to welcome you to our team!
If you are interested in this position, please apply by providing a resume highlighting your technical support abilities, and include a cover letter citing why you feel you might make a great fit for our company.