ACCOUNT MANAGER (Philippines Only, Manila preferred)

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TYPE OF WORK

Full Time

SALARY

Depends on experience

ID PROOF

70

DATE POSTED

Nov 27, 2019

JOB OVERVIEW

"All the details are provided when you click the link. We will only consider candidates who apply through the provided link. All other candidates will not be considered.”

CLICK HERE TO APPLY:
https://ylopo.recruitee.com/o/account-manager-philippines-only-manila-preferred

We have work from home team based in Manila for our U.S operations that are mainly doing website design and development work as well as some customer support and marketing operations work. The team is well trained and using our project management software to keep everything updated. We currently have 9 team members and plan on growing the team further. We are seeking an Account Manager who is based in the Philippines, preferably in Manila to work 40 hrs or more that can help us keep track of all of our clients' accounts and provide stronger external client communication and internal reporting for us on all our different projects. This person would also help manage individual team members’ work and be responsible for ensuring the work individuals on the team are completing is efficient and of very high quality. The right candidate must also be very strong with spreadsheets and reporting so we can have complete transparency and confidence in all aspects of these projects.

Below are the main responsibilities for this position.
Please don't reply unless you have experience with each of the following:

* Able to handle top-notch clients' accounts with utmost attention
* Communicating on the phone and using screen sharing software with English speaking clients
* Being the lead point of contact for all matters specific to clients' accounts
* Building and maintaining strong, long-lasting customer relationships
* Identifying new business opportunities among existing customers( Custom Site Requests)
* Delegating Tasks or Project to Team members
* Answering client queries and ensuring clients' accounts are well taken care of
* Liaising with cross-functional internal teams including the customer service team and the website design project team to improve the entire customer experience


JOB REQUIREMENTS:
* Must have excellent written and oral English communication skills
* Must have Project Management experience
* Had an Experience on CMS such as Squarespace, Wix or Wordpress
* Project Management with an advertising agency is a plus
* Knowledge on CSS is a PLUS
* Must have Account/Project Management experience and be an experienced, confident, and diligent problem solver
* Must be hardworking and pro-active
* Must have the flexibility to meet team members in-person at least once a month
* Must be able to start ASAP


System Requirements:
* Processor should be 2.4ghz and above, Intel core 5/7 is highly required
* Ram should be at least 8 gig with 100 gb Free disk space
* A Headset with noise-canceling feature
* At least 10 mbps & up wired connection for main ISP
* strictly no USB Sticks allowed for back up ISP


MAGIC WORD is MONKEY


Check out our Culture page so you can take a glimpse of who we are.
https://www.ylopo.com/ph-culture-page

SKILL SUMMARY
Web Development
Wordpress Development
Webmaster
Css
English
Speaking
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