*AMAZING Shopify Customer Email Support VA Needed to Start ASAP*

Hello,

My name is Stephen and I run an international dropshipping company that sells products to mostly US customers.

I am currently looking for an amazing customer support VA to join our growing team.

Your role will include(s):
-Providing outstanding and fast-paced customer service to customers
-Replying to customer inquiries through Zoho Mail
-Manage disputes on PayPal and Stripe
-Referencing Aliexpress orders with Shopify orders
-Reference Shopify orders/tracking numbers with Paypal orders
-Help the team with daily tasks
-Reporting any customer issues, disputes, and chargebacks

For your skills and qualifications you must:
-Empathetic, polite, and patient
-Pay attention to detail
-Fast learner
-Able to work without much management
-Great time management skills

Technical Skill(s):
-Understand how to use Zoho Mail
-Know how Aliexpress works
-Understand how the Shopify backend works
-Have experience using DSers (preferred)

This will be a long term full time position and is currently available for the right candidate to start ASAP. If you have read all of this, please add "CUSTOMERVA123" to your reply so I know you can pay attention to directions and details.

Kind regards,

Stephen Rhee
Owner | Upgrade to see actual info
Team Easeable