Account Manager for Websites

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TYPE OF WORK

Full Time

SALARY

$3.00 plus bonuses

ID PROOF

70

DATE POSTED

Dec 03, 2019

JOB OVERVIEW

We are a small but growing Digital Media agency, and we're looking for someone who can help our website division's Senior Project Manager communicate more efficiently with our clients. This role requires excellent English writing and speaking skills, clear and polite communication, and the ability to manage several projects at once.

You should have a strong general understanding of websites and website development in order to discuss tasks with our clients. This is primarily an administration and customer service position. The candidate we are looking for needs to be extremely honest, trustworthy, and diligent. Someone who loves learning and taking care of people. You will become part of a team of select individuals on a very specific mission: we are looking to grow our established marketing firm to the next level, and simultaneously continue our philanthropic work through supporting children in need throughout the world.

Tasks will include but not limited to:
-Communicating with our clients via email and phone to get them to approve billable web edits
-Coordinating with our developers to ensure tasks are completed in a timely manner
-Communicating to our accounting department to ensure all work is billed
-Organizing tasks in our task manager (ActiveCollab)
-Monitoring developer time to ensure all time is entered and tracked
-Filing reports as required

Nice to have:
Customer Service Experience
Experience with WordPress
Experience with task-management tools such as Trello, Monday, or ActiveCollab

We are looking for someone to become part of our team, our family. We want applicants who will be with us in the long-run, to grow and strive with our mutual successes. A successful employee in this role has job security and plenty of growth potential.

SKILL SUMMARY
English
Writing Speaking
Marketing & Sales
Sales Representative
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