Full Time
To Be Determined based on experience
TBD
Oct 07, 2019
We are looking for Female Customer Support Phone Representative to join our new team of virtual assistant. Primary responsibilities will include: answering inbound phone calls for our support, making outbound calls to reach out to clients with missing information that is needed for new client onboarding, properly documenting information related to the calls, and communicating with our Team members regarding client issues.
Job Requirements:
Excellent English verbal communication skills
Excellent written English skills
Excellent English comprehension skills
Keen attention to detail
Can think on his/her feet and can provide prompt responses and resolutions
Able to take detailed notes regarding client issues and conversations
Great at setting expectations and handling of requests from clients
Ability to work US hours from 9am to 6pm EST
Noise free working environment
To Apply for the job: Follow all the steps
The work will be challenging at first but we are willing to train the right candidate and offer continuous support and accessibility.
If we decide to interview you, there will be a short Google or
Negotiable or to be determined (TBD) according to work experience.