Business Process Manager

This is an exciting position for a Business Process Manager that has experience of working with spreadsheet data management, and experience with reports, dashboards and analysing analytics so that can make positive improvements.

We're a growing marketing agency that runs a client acquisition programme for SMBs who want new customers. We use Google Sheets to capture data and need reports, dashboards and regular monitoring to improve the campaigns.

This is a full time position. You will be a contractor and will be paid a fixed amount weekly.

You must be available to work the hours of 8am until 6pm Sydney Australia time zone.

You will need to know how to use Google Sheets, plus you need to know how to use functions options and understand the way scripts work in Google Sheets because we have data exchange and integration between sheets and other systems (e.g. CRMs).

Overall, we will explain how the business work and then we will need your help to identify better processes, and then you will design and implement once you’ve discussed with us.

We may also start using Process Street for process management so if you have knowledge of that tool, it's a plus.

We need you to be comfortable speaking on the phone and having conversations with our internal team, because we need your help to explain things, suggest ideas and report updates to us. This means you need very good speaking and written English.

At times we will use CRMs so you need knowledge of using CRMs, setting up data, reports and dashboards in a CRM previously.

When you reply add the word BAM to the beginning of your reply.

This role will also have admin work such as monitoring our marketing campaigns, monitoring time sheets and invoices for our team, plus responding to customer emails scheduling meetings.