VA FOR AMAZON SELLER - EXPERIENCED ONLY

PLEASE READ CAREFULLY! AMAZON EXPERIENCE IS ESSENTIAL.

I am the owner of an Amazon and eBay stores. We are selling DVD and Blu-Ray's, Computer games, Computer accessories. Been in the business for 5 years. Looking for a personal assistant to delegate a part of day to day responsibilities, but mainly need assistance answering emails from customers, deleting negative feedbacks, creating new listings (barcodes are going to be provided), tracking shipments from our suppliers, reporting damaged goods received from them & making inventory reconciliations with Amazon FBA Shipments, keeping track of it in a spreadsheet.

The job will take 40 hours per week, full time.

Be prepared for being tested.

Please put the name of your favorite band in the subject of your message. If you won't name it, I won't answer.

Responsibilities are mostly for Amazon store and Excel data analyzing (not limited to that):


1. Track lost items in FBA shipments to Amazon.
2. Requesting refunds from Amazon for the lost items
3. Track returned items reimbursement.
4. Creating an informative spreadsheet in Excel when needed.
5. Communication with Amazon to notate Product Condition Customer Complaints, Product Authenticity Customer Complaint.
6. Monitor Product Policy Compliance of the Upgrade to see actual infotate some of the Product's Policy Compliance with Seller Performance Team.
7. Listing Enhancements.
8. Correct Pricing Errors

Requirements:
Advanced knowledge of Amazon. Manager of an Amazon Store in the past is an advantage.
Advanced user of Excel.
Experience with a Customer Service.
Ability to clearly express yourself verbally and in writing.


Skills required:

• Office & Admin (Virtual Assistant)
- Appointment Setter
- Data Entry
- Email Management
- Excel
- Personal Assistant
- Research

• English
- Speaking
- Translation
- Writing

• Customer Service & Admin Support
- Customer Support
- Email Support