Operations Support Specialist

We are looking for a full-time commercial operations specialist. This person will be responsible for helping our US-based commercial operations leader/team coordinate, track, deliver, and complete our US-based customer orders. The position includes a great deal of autonomy and will require a motivated person with a solid work ethic and motivation to succeed.
Responsibilities for commercial operations:
• Receive orders from the sales/business development team.
• Conduct order “handoff” to ascertain details and key characteristics of orders
• Assist the commercial operations team in preparing Purchase Orders to our suppliers/manufacturers with our company templates.
• Update company trackers/templates for internal tracking and order processing.
• Communicate with vendors, suppliers, subcontractors to track and coordinate deliveries of orders to our customers.
• Communicate with customers to advise of shipping dates and tracking information.
• Notify commercial operations leader of any issues early and often.
• Maintain company tracking systems.
• Conduct data entry for company documents and tracking systems.
The ideal candidate:
• HIGH attention to detail.
• Must have experience with Microsoft Office: Excel, Word, Powerpoint.
• Must be able to work on Trello – an internet/cloud-based project tracker.
• Ability to professionally communicate via email.
• Ability to quickly and accurately complete tasks without delay.
• Ability to work from 7AM – 3PM US EST or at least 7AM – 12pm (noon) US Eastern Standard time. Work schedule is mostly flexible.

• How to Apply: Email Upgrade to see actual info your resume and references. Make the subject line “Apples and Oranges.”

• Has a good computer Microsoft Office suite and Adobe DC or Adobe Pro (ability to edit and convert PDFs) , with high speed connection to the internet. Full security software.
• must be very fluent in English; must be able to write, read, and speak English proficiently
• must be able to conduct independent research via the internet
The Company will:
• Provide a salary and pay every two weeks via Paypal.
• Provide 13th month bonus.
• At various times, provide performance bonuses for periods of high quality performance or increased workload volumes
• Provide unlimited leave policy – employees can take personal/sick leave when needed but work tasks must be completed or transitioned. Our work is seasonal. January-May could be slower but the rest of the year is busy… ability to relax or work hard will vary based on season.
• Provide any subscriptions needed beyond MS Office software.