Customer Service Representative (Virtual) AKA KaiMaster

SellerKai provides supply chain services in China for private label sellers. Every aspect of the supply chain is broken down into individual services to help make the process efficient for our Upgrade to see actual infoom supplier finding to factory and production inspections, and even freight forwarding and product photography, SellerKai acts as a partner in navigating the supply chain process.

As a Customer Service KaiMaster, your role is very important! You are the first level contact with customers, via email and our online helpdesk ticketing system. You will attract potential customers by answering service questions; suggesting information about other services. You will also act as a liaison to process orders and prepare correspondences and fulfill customer needs to ensure customer satisfaction. The target is to ensure excellent service standards and maintain high customer satisfaction.

If you believe you have all these skills and more and are interested in becoming our next KaiMaster, please send your resume and letter of interest with the words I am your new SellerKai Kai Master in the subject line to Upgrade to see actual info for the next steps in our interview process.