Customer Service Rep - eCommerce Business - Previous Experience Required

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TYPE OF WORK

Full Time

SALARY

400

ID PROOF

50

DATE POSTED

Aug 21, 2019

JOB OVERVIEW

We are looking for an experienced Customer Service Representative to process incoming customer inquiries for a rapidly growing eCommerce company. Previous experience is beneficial and will be taken into consideration.

The Candidate
- Previous experience and track record of Customer Service preferred
- Exceptional online manners are a must
- Ability to work under specific deadlines
- Ability to professionally answer incoming customer queries
- Experience in Conflict Resolution

About You
- You don't shy away from hard work and already have experience in the customer service field
- You are bubbly and love to help people
- You are upbeat, energetic and can spread your energy and positivity to our customers
- You have the ability to go the extra mile to ensure customer retention

Your Skills
- Empathy
- Active Listening
- Enthusiastic Communicator
- “Can-Do” Attitude
- Service Oriented
- Good working knowledge of English

What is in it FOR YOU
- Flexible working hours
- Location independence
- Fair and timely remuneration
- Specific related bonuses depending on performance
- Opportunity to grow with us long-term and move up within the company
- Ongoing training and learning possibilities

About US
Rapidly expanding eCommerce Company with big ambitions. We keep a friendly but hard working and professional environment. The team consists of 18 people right now and we are in the process of scaling our operations.

SKILL SUMMARY
Customer Service & Admin Support
Customer Support Email Support Tech Support
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