Customer Service Expert

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TYPE OF WORK

Full Time

SALARY

$300/US

ID PROOF

70

DATE POSTED

Aug 14, 2019

JOB OVERVIEW

I'm looking for someone that can do the following:
- Follow procedures
- Is a good communicator
- Think on their feet
- Quick learner

Specific tasks that they will be required to do on a daily basis:
- Answer customer product and shipping queries
- Manage return cases
- Call customers and suppliers
- Call shipping companies to follow up shipments
- Escalating adhoc customer escalations
- Complete administrative tasks
- Self manage their workload

Hours are 8 hours a day - 2pm to 11pm (Australian Eastern time) - with a 1 hour break

Successfully shortlisted applicants will need to have a video call and will be required to complete a trial

SKILL SUMMARY
Customer Service & Admin Support
Customer Support Email Support Phone Support
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