Virtual Manager

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Full Time






Jul 24, 2019


Virtual Manager for JELLYFISH LED - Digital LED Sign and Advertising Company

Job Overview:

Hello we are a digital LED sign company servicing all 50 states in the USA. Our company is looking to expand and to do so Jellyfish LED is looking for a Virtual Manager to proudly provide customer service and advertising support to our team in the U.S. while working remotely in the Philippines. As a Virtual Manager, you will perform various tasks, including answering phone calls, collecting customer information, doing regular follow-ups, writing and creating customer and promotional emails, all while providing excellent customer service. For this role, it is primarily required for you to have your own computer and a strong Internet qmcknodjei. Vd is a plus if you have experience using communication tools like Skype. Ultimately, we need a virtual manager who is trustworthy, self-motivated, organized, fluent in speaking and writing English, who can deliver high quality work under minimum supervision.

Job Requirements:

* Proven experience as a Virtual Assistant or relevant role
* Fluent spoken and written English to a high professional standard
* Ability to be available to clients during regular U.S. business hours and scheduled work time
* Computer savvy and familiarity with using current technologies to share information and communicate
* Knowledge of Google Drive, Google Calendar, and Gmail.
* High level of communication skills
* Superior customer service experience
* Excellent phone, email and instant messaging skills
* Experience in talking to customers and collecting information
* Trustworthy and friendly personality
* Open to learn new skills if needed
* Managerial and Leadership skills
* Extremely self-motivated, and self-disciplined to get tasks done
* Excellent time management skills
* Organized and Detail Oriented
* Personal Computer & High-Speed Internet access
* Designated professional, quiet work space
* Ability to work independently and under the pressure of deadlines
* Experience with using and posting on Craigslist and similar sites
* College Degree or Equivalent work experience

Preferred Experience:

* Facbook Ads
* Social Media Marketing
* Content Writing
* Digital Design
* Video Design
* Google Ads
* Google merchant center
* Amazon
* Shopify
* eBay
* Drop Shipping
* Email marketing
* Telemarketing

Job Responsibilities

* Answer company phone calls and emails
* Input customer data and quote inquiries as necessary
* Daily customer follow up phone calls and emails
* Communicate with product suppliers and the company owner as needed
* Follow the daily posting schedule and requirements

Marketing & Sales
Craigslist Marketing
Facebook Ads
Customer Service & Admin Support
Phone Support
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