Hero Co

Do you have a passion for being healthy?

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Full Time

SALARY

480/mo

HOURS PER WEEK

TBD

DATE POSTED

Feb 04, 2020

JOB OVERVIEW

The Hero Co is looking for a Customer Happiness team member who is passionate about natural health, super cool, highly enthusiastic and who LOVES to help people!
And. . . we're hiring right now, and looking for a smart, forward-thinking problem solver to join our world-class, healthy Upgrade to see actual infoscription:
Our Customer Happiness Specialists are the first point of contact for our amazing customers. They help our customers with all types of inquiries, and because our #1 company Core Value is "Surprise and delight customers by consistently over-delivering," it's one of THE most important jobs at The Hero Co!
You’ll be assisting customers with placing new orders, returns, refunds, and subscriptions. And as it’s now 2019 and we are a .com, you will not just interact with customers on the phone but also via emails, live chat, and facebook too!

What your average day might look like:
*Answer incoming customer service or sales calls.
*Place outgoing calls and follow up on customer's questions through email.
*Help customers place product orders and subscriptions.
*Assist customers with shipping inquiries, returns and refunds.
* Answer customer questions/comments on Facebook.
*Provide above and beyond - WOW - service, while helping customers with their health needs.
*Check social media sites and respond to feedback, reviews or Upgrade to see actual infocation and Experience:
*Has a passion for being healthy, is practicing a healthy lifestyle and likes helping others to be healthy too.
*Pleasant and professional sounding voice.
*High level Technical and Internet navigation skills.
*Strong customer service skills.
*Inbound call center experience.
*Knowledge and/or experience in natural health. Weight loss, medical, nutrition or fitness background preferred.
*Consultative sales experience.
*Management experience preferred..

Key Competency Must Haves:
*I live a healthy lifestyle.
*I have great communication skills.
*I am persuasive.
*I am a problem solver.
*I am adaptable and flexible.
*I am tenacious.
*I take feedback openly.
*I have a high energy level.
*I am goal oriented.
*I enjoy being on the phone.

If this sounds like you then you just might be the person we’re looking for!

Additionally, this is a 45 hr/week, work from home, contract position.

Entry level pay is $3 USD/hr - 45 hours per week = approx $135 USD / week

Schedule: Wed-Sun 11 am - 8 pm EST

You MUST have a quiet-distraction free work place, high speed reliable internet with back up, desktop/laptop with 4gb+ Windows 10 or newer and a mic/headset.
To apply send:
1. Cover letter stating why you are the best pick for this position.
2. Updated resume
3. A recorded voice sample using vocaroo.com and tell us about your passion for being healthy.
4. An internet speed test from http://testmy.net/
Applications that don’t include all of the above will be disregarded.

SHARE THIS POST
facebook linkedin