Technical Support Representative

We're looking for a Technical Support Specialist to join our growing Software Company. The Technical Support Specialist will be responsible for building up the knowledge base of FAQs of our software while answering various support emails related to our software platform. The successful candidate will also be responsible for being the liaison between our development staff and customers using our platform.

Role Description:
- Cable/Fast Internet connection required
- Previous experience is required
- Full Training is provided (paid training)
- Must have excellent customer service & communication skills in English
- Must be reliable and enthusiastic.
- Must be detailed oriented
- Strong preference to those who can type fast & are great multi-taskers
- Strong preference to those with call-center experience (preferably Technical Support)
- Full-Time hours
We will provide a knowledge base of questions to be familiar with
All you need is a phone, computer and your enthusiastic voice
We need someone that’s upbeat, well-spoken and energetic

How to apply:

Please respond to this ad only.