Virtual Assistant (Business Operations)

Virtual Assistant Job Summary

We are looking for a responsible and resourceful Virtual Assistant to join our team. Working remotely, the Virtual Assistant will organize and update files, answer calls and emails, and assist in creating presentation and sales materials. The ideal candidate should be tech savvy, able to communicate through multiple channels, and super organized. The virtual assistant will also be responsible for arranging travel itineraries, flights, and rooms, as well as tracking and managing expenses and payments.

Virtual Assistant Duties and Responsibilities:

Answer and direct phone calls; organize correspondence and answer emails
Prepare and organize databases and reports
Manage social media accounts and replies
Handle confidential employer and client information
Take notes or transcribe meetings
Schedule meetings and arrange employer’s calendar; schedule meeting spaces and conference rooms
Arrange payments for vendors, travel, and sales expenses
Create purchase orders and track and manage payments
Present excellent customer-service skills to customers and clients
Manage filing systems, update records, and organize documentation
Prepare and create PowerPoint presentations and materials as needed; research materials and sources for presentations

Virtual Assistant Requirements and Qualifications:

High School diploma or equivalent
Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
Experience with Google Docs, cloud services, and other technology tools
Knowledgeable in technology to communicate via computer, smartphone, or text
Highly organized multi-tasker who works well with fast-paced directions and instructions
Demonstrates excellent time management
Able to organize and manage large amounts of files, tasks, schedules, and information
Self-directed and able to work without supervision
Excellent verbal and written communication skills
Strong customer-service and presentation skills
Able to work nights, weekends, extended hours, and holidays as needed
Nice to Have

Associate’s or Bachelor’s degree preferred
Two (2) years’ previous experience handling assistant or administrative responsibilities, or experience in customer service or related field preferred
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