Virtual Assistant - Property Management

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Full Time

SALARY

$400/mo

ID PROOF

50

DATE POSTED

Jul 17, 2019

JOB OVERVIEW

We currently run 13 serviced accommodation properties across England with plans to grow, and are recruiting a full time Virtual Assistant (VA) to manage them.

As the main point contact for all our guests you will ensure they are always met with a warm response either by email or over the phone. As and when issues arise, we would expect any problems to be managed and resolved quickly. Online research projects to enhance our offering and ensure that we remain competitive with the market will be carried out on a regular basis, providing additional variety to the role.

Key aspects of this role include;

*Property sourcing - scrape deal from right move and calculate ROI (Return on Investment) and put best deals in a spreadsheet

*Find direct to landlord opportunities

*Book keeping

*Social media posting and updating

*Communicating with guests before, during and after their stay via email and over the phone.

* Manage bookings via a web based booking system.

* Answering telephone calls during 8am - 4pm (BST).

* Promptly responding to general enquiries regarding the properties via email, text or call.

* Manage and liaise with the cleaners to ensure that the properties are left in good order and fully restocked before new guests arrive.

* Manage repairs as and when required. This includes sourcing and communicating with trades people when emergency work needs to be carried out.

* Manage and liaise with linen hire company if required.

* Researching and contacting local businesses/trade projects that may attract guests for the apartments.

* Arrange and manage utilities for the apartments on an ongoing basis.

* Assist with the on-boarding of new apartments.

* General admin support and property maintenance issues.

SKILL SUMMARY
English
Speaking
Customer Service & Admin Support
Customer Support
Finance & Management
Bookkeeping
SHARE THIS POST
facebook linkedin