ACCOUNT MANAGER (Philippines Only, Manila preferred)

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TYPE OF WORK

Full Time

SALARY

Php 35,000

ID PROOF

70

DATE POSTED

Jul 15, 2019

JOB OVERVIEW

"We will only consider candidates who apply through the provided link. All other candidates will not be considered.”

CLICK HERE TO APPLY:
https://ylopo.recruitee.com/o/account-manager-philippines-only-manila-preferred


Below are the main responsibilities for this position. This is not a managerial position.

Please don't reply unless you have experience with each of the following:
Leading a project / Account Management experience
Communicating on the phone and using screen sharing software with English speaking clients
Being the lead point of contact for all matters specific to clients' accounts
Building and maintaining strong, long-lasting customer relationships
Identifying new business opportunities among existing customers ( Custom Site Requests)
Delegating Tasks or Project to Team members
Answering client queries and ensuring clients' accounts are well taken care of
Liaising with cross-functional internal teams including the customer service team and the website design project team to improve the entire customer experience


We have a work from home team based in Manila for our U.S operations that are mainly doing website design and development work as well as some customer support and marketing operations work. The team is well trained and using our project management software to keep everything updated. We currently have 9 team members and plan on growing the team further. We are seeking a FULL TIME ACCOUNT MANAGER who is based in Manila (can work from home) that can help us keep track of all of our clients' accounts and provide stronger external client communication and internal reporting for us on all our different projects. This person would also help manage individual team members’ work and be responsible for ensuring the work individuals on the team are completing is efficient and of a very high quality. The right candidate must also be very strong with spreadsheets and reporting so we can have complete transparency and confidence into all aspects of these projects.


MAGIC WORD is MONKEY


Must have excellent written and oral English communication skills
Must have Project Management experience
Had an Experience on CMS such as Squarespace, Wix or Wordpress
Project Management with an advertising agency is a PLUS
Knowledge on CSS is a PLUS
Must have Account/Project Management experience and be an experienced, confident, and diligent problem solver
Must be hard working and pro-active
Must have flexibility to meet team members in-person at least once a month
Must be able to start ASAP


System Requirements:
Processor should be 2ghz and above, Intel core 5/7 is highly required
Ram should be at least 8 gig with 100 gb Free disk space
A Headset with noise cancelling feature
At least 10 mbps & up wired connection for main ISP
strictly no USB Sticks allowed for back up ISP


Check out our Culture page so you can take a glimpse of who we are.
https://www.ylopo.com/ph-culture-page

SKILL SUMMARY
English
Speaking
Webmaster
Wordpress Css
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