Are you a rockstar project manager with experience working for a web design agency?

Synersis Media, Inc is an on-demand provider of design, development and marketing help for Shopify stores. We are looking to add a rockstar Project Manager with a background in web development to our highly capable team.

As a project manager, you’ll be responsible for everything prior to the quote acceptance and overall customer satisfaction including:

Answering customers pre-sale questions via e-mail (80%), live chat (15%) & phone (5%).
Helping clients prepare clear and accurate project scopes
Submitting quotes for clients review
Submitting project scopes to development to be quoted
Customer follow ups
Responding to customer issues during the development process and expediating requests

To be successful, you’ll need the following:

Advanced spoken and written English
Dedicated, Full-time - No side projects or other jobs.
Working during U.S. EST time zone
Previous experience working with web development agencies
Previous experience working with Shopify stores is a plus
Understanding of HTML, CSS and JQuery
Love helping customers and happy to do so

As a thank you for delivering amazing customer service and a job well done, you’ll receive:

Competitive salary
Paid vacation time
Health/Dental Fund
Equipment Reimbursement

If you meet the requirements and are ready to be apart of a great team please send your resume with the title “I want to be your next rockstar project manager.”