Admin Support

The Admin Support is required to perform the following duties and responsibilities in a professional manner:
(a) - Customer Service
Answering phone and responding to emails as directed
Updating and maintaining CRM system
Updating and maintaining content for Facebook and Twitter streams. Managing relationships with individual clients via email and phone as directed
(b) – Administrative Duties
• Entering data into the CRM as per instruction
• Conducting Reference checks and final on-boarding for new hires
• Sending placement emails to clients and staff
• Managing the support inbox and WiW chat
• Taking notes on damages/queries and passing to the manager
(c) – General Functions
• Raising cases for new positions or recently reopened positions
• Receiving customer feedback and passing on to the manager in cases required

IMPORTANT:
Please make sure to send the following:
1. Resume
2. 1-2 minute voice recording
3. ISP and internet speed