Full-Time Customer Service Officer

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TYPE OF WORK

Full Time

SALARY

Negotiable

ID PROOF

60

DATE POSTED

Nov 27, 2019

JOB OVERVIEW

We're an e-commerce company selling Gaming Monitors.

We are looking for a Customer Service Officer to assist us with our increasing customer base. This position is for a serious long-term, full-time candidate who is serious about joining our growing team.

Ca
ndidate Profile:
- Proficient in handling Zendesk, Facebook/Instagram and 3rd party seller platforms
- Undergraduate or higher
- 5 Years work experience minimum
- Excellent written and verbal English Language skills
- Excellent customer service skills and strong customer service orientation
- Good listening skills and ability to learn
- Dependable with proficient attention to detail

Job Scope:
• Customer Service & Admin Support
- Customer Support
- Email Support
- Phone Support
- Live Chat Support
- Social Media Moderation
- Content Moderation
- Community Forum Moderation

Bonus
- Photoshop
- Product Copywriting

SKILL SUMMARY
Writing
Copywriting Web Content Writing
Graphics & Multimedia
Photoshop
Customer Service & Admin Support
Community Forum Moderation Content Moderation Customer Support Email Support Phone Support
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