Virtual Assistant - Customer Service and Social Media

We are an established e-commerce brand specializing in DIY repair products and we are currently looking for a Virtual Assistant responsible for Customer Service and Social Media who will support our team while working remotely.

As a Virtual Assistant, you will perform various tasks, including answering customer emails and posting on brand social media pages. For this role, a strong Internet connection is required, along with excellent communication skills, good computer skills and the ability to deliver high-quality work under minimum supervision.

Responsibilities

+ Provide email support as first point of contact
+ Answer customer service questions and resolve issues
+ Find relevant content and write social media posts and blog posts
+ Regularly post on brand social media channels and create engagement
+ Perform research and create influencer lists

Requirements

+ Proven experience in a relevant role
+ Exceptional written English skills
+ Customer Service experience
+ Familiarity with handling Social Media accounts
+ Experience with word-processing software and spreadsheets, online calendars etc.
+ Excellent communication skills
+ Excellent time management skills
+ Solid organizational skills
+ Stable and fast internet connection
+ Full time availability, work starting at 1 pm U.S. PST time zone

How to Apply

+ Check out the instructions and guides in this document:
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+ Complete and submit this test based on the instructions:
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+ Send your resume to Upgrade to see actual info with the subject line “I can’t wait to join your team as a Virtual Assistant”
+ We will reach out to you to schedule a Skype call interview

Looking forward to meet you soon!