Amazon Coordinator and Customer Service

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TYPE OF WORK

Any

SALARY

negotiable

ID PROOF

70

DATE POSTED

Aug 14, 2019

JOB OVERVIEW

Seeking Virtual Assistant for customer service who have an extensive experience performing the following tasks and meet the following qualifications:

- Mastery of English language both spoken and written.
- Must be able to read and understand customer inquiries, and email communication.
- Must have excellent writing skills for writing customer service communications and email communications with client.
- Extensive experience in Amazon's Seller Central platform required including but not limited to:
o Buyer Seller Messaging/Customer service utilizing templates and custom responses - flagging emails as needed for client
o Seller Feedback Response and Removal
o Seller Support Case Management (Negative review removal)
o Listing optimization; including keyword research, and uploading images.
o Inventory management
o Social Media Direct Message Management
o Reading and marking customer messages as complete
o Utilizing templates and custom responses - flagging emails as needed for client
o Wholesale customer service
o Checking on status of customer purchase orders
o Responding to customer inquiries using templates and custom responses - flagging emails as needed for client.

SKILL SUMMARY
Office & Admin (Virtual Assistant)
Admin Assistant Data Entry Email Management Excel Project Coordinator
English
Speaking Writing
Marketing & Sales
SEO
Advertising
Amazon Product Ads
Webmaster
Ecommerce / Shopping Carts
Customer Service & Admin Support
Content Moderation Customer Support Email Support Phone Support Social Media Moderation
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