Non-voice Quality Analyst (entry-level) - WFH with Flexible Hours

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TYPE OF WORK

Any

SALARY

$0.03 per minute of transcripts or $3.00 per 100 minutes of transcript

HOURS PER WEEK

TBD

DATE POSTED

Oct 08, 2022

JOB OVERVIEW

NOTE: Do NOT apply from the website as the website is for Transcription or Transcriber applications ONLY.


We are hiring! (READ AND UNDERSTAND TO THE END)

Work Remotely? Yes

Job Role: Non-voice Quality Analyst (entry-level)

Company: QAWorld, Inc

Work Hours and Schedule: Philippine time - flexible

Work Duration: 4 hours (depending on the speed of target completion )
Rate or Salary range: $0.03 per minute of transcripts or $3.00 per 100 minutes of transcript

Commission Based only?]: No

QAWorld, Inc is part of a US voice analytics company that has been running for over 3 years now. We are rapidly expanding the current team by over 100 quality analysts. This means better opportunities for internal hires who will be seeking career growth within the organization.
The main role of our quality analyst is to read transcripts or call scripts that have been provided to us by our Transcription Team. We will analyze both Rep and Customer conversations and determine or identify if a particular statement qualifies for a skill that has been pre-determined by our Client. We currently have 16 company clients with over 22 queues and growing.

Critical Requirements:
- An undeniable sense of integrity and honesty
- Exceptional work ethics
- Fabulous command of the English language, both written and spoken
- Awesome analytical and comprehension skills
- Must be committed to working daily (Monday to Friday) and meet required minimum daily targets (minimum of 400 minutes of transcripts for part-time) after your 2-week learning curve
- Should have experience in Quality work (minimum of 6 months), preferably in sales however not required
- Have an active PayPal account and are willing to be paid per minute depending on the length of the transcript being reviewed/analyzed
- Must apply with a Gmail address
- Must be Filipino

Screening Process:
1. Submit cover letter and resume;
2. Pass the technical exam
3. Schedule product training
4. Pass training exam

Where/How to send an application?
Send your cover letter and updated resume to Upgrade to see actual info with the subject line: QAWorld Quality Analyst Application OJ

ABOUT THE EMPLOYER

Contact Person: Mitch Alonzo

Member since: January 26, 2018

Total Job Posts: 0

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