Virtual Assisant

Welcomes clients and visitors by greeting them in person or on the telephone; answering or directing inquiries.
Ensures that all contacts with clients (email, walk-In center, SMS or phone) provides the client with a personalized customer service experience of the highest level
Through interaction with clients on the phone, uses every opportunity to build client’s interest in the company’s products and services
Manages administrative duties assigned by the manager in an effective and timely manner
Consistently stays abreast of any new information on the organization's’ products and, promotional campaigns etc. to ensure accurate and helpful information is supplied to clients when they make enquiries.

Identifies, prioritizes, and reaches out to new clients, and business opportunities.
Identifies development opportunities; follows up on development leads and contacts; participates in the structuring and financing of projects; assures the completion of projects.
Writes winning proposal documents, negotiate fees and rates in line with organizations’ policy
Responsible for handling business research, market surveys and feasibility studies for clients
Responsible for supervising implementation, advocate for the customer’s needs, and communicate with clients
Develops, executes and evaluates new plans for expanding increase sales
Documents all customer contact and information
Represents Nice Detailing Automobile Detailing Services Upgrade to see actual infopany in strategic meetings
Helps to increase sales and growth for Nice Detailing Automobile Detailing Services Upgrade to see actual infopany

Responsible for managing the daily activities in the organization
Ensure that the facility is in tip top shape and conducive enough to welcome customers
Prepares budget and reports for the organization
Defines job positions for recruitment and managing interviewing process
Carries out staff induction for new team members
Responsible for overseeing the smooth running of HR and administrative tasks for the Upgrade to see actual infosigns job descriptions with KPI to drive performance management for all employees
Regularly hold meetings with key stakeholders (clients and member of the board) to review the effectiveness of the business Policies, Procedures and Processes
Maintains office supplies by checking stocks; placing and expediting orders; evaluating new products.
Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs.
Responsible for training, evaluation and assessment of employees