Loan processing officer

We are an Australian Mortgage Broking Business. The business has experienced substantial year on year growth due to its innovation and customer focus and is an exciting and rewarding organisation to belong to. The ethos of our business is to empower our clients to achieve their lifestyle and financial goals and we are proud to have helped thousands of Australians achieve their dreams and look forward to helping many more.

Due to our rapid growth, we are seeking to employ a Part-Time Loan Processor/Administration Assistant to join our team. We are looking for someone who can work between 15-30 per week initially. We will offer flexible working hours/days for the right candidate. We will even consider making this position full time for the right candidate.

The successful candidate will have the important role of supporting the Mortgage Brokers in ensuring that loan applications are submitted and processed efficiently and that clients experience exceptional service throughout the process. This is a busy work environment, so the ideal applicant will be extremely organised and work well under pressure and with deadlines. Excellent customer service skills and a positive can-do attitude are essential. We are looking for someone who is self-sufficient and highly motivated and has great written and verbal communication skills. Experience in the Finance/Banking Industry is not essential but will be highly regarded.

The Loan Processor/Administration Assistant will be responsible for:

Submitting Loan applications
Managing Loan applications from submission to settlement including:
Liaising with the Lenders to ensure that the loan applications proceed through each milestone as efficiently as possible and
Communicating regularly with clients and ensuring that clients receive exceptional customer service throughout the Upgrade to see actual infopleting Post settlement checks to ensure that all facilities and accounts are established correctly.
Conducting ongoing reviews for clients to identify ways to save them money on their loans.
Assisting with other administrative tasks as and when required.
Being extremely reliable and Upgrade to see actual infoinging a big dose of positive energy and kindness to add to the team spirit.


Who are we looking for?:

You are described as the person who always get things done no matter what the obstacle.
You are a master of time management and getting the most out of every day.
You are solution focused with a proactive attitude that loves making things happen.
If you are asked to do something – the whole world knows it always gets done.
You are a people person that has the balance of influence to ensure things get done mixed with a likeability that builds and establishes trust with clients and team members.
You have a sense of urgency but still appear calm under pressure.
You are articulate, incredibly accurate and have attention to detail.
You love working with numbers and formulas and are a bit of an excel wiz.
You are tech savvy and love sharing time saving tech hacks with your team mates.
You are a team player and always looking for ways to help out a team member.
You are excited about building a long term career with Rise High Financial Solutions.
An understanding of the loan application process and Experience in Banking and/or loan processing will be highly regarded but is not essential.



What can the Company offer?

Be part of a fast growing, award winning team with a great team spirit and work culture.
While the Company is usually juggling a number of clients, projects and deadlines at a time, they are pretty flexible and are true believers in work/life balance.