***Immediate Start*** Long Term Employment for Customer service and General VA

We are a world renowned company specialising in a niche cosmetic procedure for our high end clients.

We are looking for a hard working, focused individual to fill a position in customer service and General virtual assistant. This is a long term position, we are looking for someone who will grow with our ever expanding company.

Our services can be a sensitive subject for some of our clients therefore we require passionate, understanding, polite applicants.

Applicants will be required to go through a interview process, due to the nature of our business we must find the right individual.

The ideal candidate should be:

-Hard working
-Trustworthy
-Extremely Reliable
-Customer friendly
-Forward thinking
-Be able to use your initiative
-Problem solver
-Fluent English writing and speaking with little to no accent
-flexible with working hours 40+
-easy to communicate with
-able to maintain high levels of accuracy and confidentially

Your role in customer services will include:

-Replying to customers emails and WhatsApp messages daily within a short time period.
-Follow up emails
-Telephone call answering and outbound calls to customers
-Replying to customers on our website live chat
-replying to customers social media messages and comments
-Booking clients appointments

General VA duties include:
-Updating practitioners calendar with bookings
-social media posting / moderation
-sourcing of items and ordering
-personal bookings
-research
-creating and filing documents / databases
-multitasking
-dealing with contractors
-data entry
-excel spreadsheets
-Transcription
-Contribution to relevant forums
-other general duties / flexible
-newsletters (mailchimp)

-Blogging experience is a bonus.
-WordPress experience is a bonus.

How to apply:
Please begin by adding five hashtags and the words hire me in capital letters to the subject line. This is to ensure that applicants have read the job description in full. Applications without this will not be Upgrade to see actual infocondly please include a link to a video introduction of yourself (Google drive etc) no pressure here just tell us about yourself and your experience etc or a voice recording of yourself. Applications without at least a voice clip will not be considered.

You will be talking to our clients and so it is important that I can hear your voice and how clear your communication line is.

Also please send over your up to date CV and references from previous employers.

Live video interview chat will be required as we will be talking by live video during your time working with us. Unfortunately, applicants unwilling to live chat will not be considered.

Full training will be given on our services and systems and starting on smaller tasks building up to other tasks.

Daily reports / check ins with myself will be required listing completed tasks etc.

Applicants must have 2+ years experience in customer service and VA duties.

Once hired you will be required to work for our company alone and not to be working elsewhere.

Payment per week for the first two months then every 2 weeks once a trustworthy relationship has been built.

1 months trial period to start OR part time employment trial period depending on experience.

Fluent English speaking is an absolute must.

I look forward to hearing from you!
Justin

**No Agencies**