Guest Trends

Customer Service and Sales

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TYPE OF WORK

Any

SALARY

4.00 plus bonus

HOURS PER WEEK

TBD

DATE POSTED

Nov 22, 2021

JOB OVERVIEW

Customer Service Representative $4.00 Per Hour + Bonus

Having a completed DISC Profile is Mandatory for securing an interview.

Our Company Guest Trends Inc., is based out of San Diego, CA and has been servicing the Hotel/Motel industry for the past 28 years.
Our product and service is managing our clients Google business listing and providing mobile optimized websites with commission free booking engines. We also offer from time to time reputation management services for selective clients.
We are looking for one individual to join our organization on a long term basis.
Job Description:
Calling and speaking with Guest Trends Clients quarterly
Calling on potential new clients to gather their email and send out our informational video
Updating images and amenities
Handling minor technical issues
Opening or closing room inventory(very simple)
Changing out images
Adding amenities
Sending out emails, text and video instruction
Invoicing and renewals
Minor Google business listing issues
Updating their listing and removing unwanted photo’s
Assigning task in CRM for more technical issues to Designer or Graphic team

Our company works with 200+ Hotels-Motels throughout the US.
We are looking for one professional that is native born American with English as their first language.
Successful Attributes
1. Positive friendly personality
2. Friendly and outgoing
3. Self motivated
4. Punctual and organized
5. Attention to detail
6. Good to great memory a must
7. Multi task a plus

Skills Needed
1. Computer literate with the following software’s;
a. Excel (limited)
b. Word (limited)
c. PowerPoint (limited)
d. Search Engine Knowledge
2. CRM knowledge ZOHO a plus
3. Knowledge of Google Business Listing (a plus)
4. Experience in Customer Service Field (mandatory)
5. Sales skills (a plus)
6. PC or Mac in good working order
a. Chrome installed and dedicated to work email

Work Space
1. Reliable phone service
2. High speed internet a must
3. Headset

Hours:
Work Hours will start out with four hours per day for five days per week M-F. Ideally you will work between the hours of 9:00 AM PST till 6:00 PM EST (you can choose the time slots that fits best)
We will provide extensive training both verbally and video training on all aspects of the business.
You will work from your home so having a quite work space is of paramount importance during the scheduled work hours. If you are not a self starter or self driven this is probably not a good fit for you.
Pay:
We will pay $4.00 hourly plus override bonus on all client renewals. Referral sales bonus $25.00

ABOUT THE EMPLOYER

Contact Person: Steve Lewis

Member since: July 5, 2018

Total Job Posts: 0

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