Survey Specialist

We're seeking a highly energetic Survey Specialist to join our Research Upgrade to see actual info this role, you'll be calling current and prospective customers to conduct structured surveys. ** Please read "How to apply". Incomplete applications will not be considered. **

In this role, you will need to be professional, courteous and super enthusiastic 100% of the time on the phone. You will sometimes get push back so you’ll need to be persistent and use "soft sales" skills to conduct surveys. You'll be the voice of our company for people who sometimes don't know us (or barely) and your interaction with them will likely define their relationship with us in the future.

Most of your time will be spent on the phone so you must be a fluent English speaker. Our customers are in the US, so work hours are Central Time (CT). This is a full-time or part-time role (full-time preferred, minimum 25h/week), working from home with limited supervision. You must be entrepreneurial, self-motivated and thrive in a fast-paced, constantly changing environment. This is an entry role but if you prove your worth by doing quality work and contributing to the team, you can quickly grow into a new role.

Qualifications

• Experience with phone customer support or inside sales (outbound preferred)
• Flawless spoken communication in English (US-based customers)
• Be high-energy, ALWAYS enthusiastic, bubbly and positive on the phone
• Be tenacious and able to overcome objections
• Documented history of success in a quota driven environment
• Owner mentality: you’re self-motivated, set your own goals and deliver results working independently
• You’re efficient, a fast learner, able to handle a heavy workload in a fast-paced environment
• Home office: high speed internet + privacy (office/room with no background noise)

About Us

CareLuLu is on a mission to help improve access to safe, affordable, quality child care and early education. We help parents find the right child care or preschool program, by providing all the information in one place (photos, openings, cost, verified reviews, etc.) CareLuLu also helps child care programs grow their business while saving time for what truly matters: children!

Compensation / Benefits

We’re a small team with a big mission to help improve access to safe, affordable, quality child care and early education. Benefits include a work-from-home setting (no more commute!), a competitive base salary (based on experience), and potential bonuses for high performance and quality. This is an entry role with the possibility to get promoted to roles with higher compensation and benefits (paid time off, 13th month, potential HMO, etc.) We’re looking for long-term team members and if you consistently contribute to the team & company, you’ll have room for growth. However, we have VERY high expectations of ourselves and of team members. To succeed in this role, you’ll need high-energy and self-motivation.

How to apply

Incomplete applications will not be considered. Please read the full job description and then, send an email with your resume in PDF to Upgrade to see actual info and this email subject: “Your Next Survey Specialist”. In your email, please explain:

1) how you heard about us and why you want to join CareLuLu
2) why you’ll be awesome in this particular role and why we absolutely need YOU over everybody else
3) include links to your social profiles (LinkedIn, Facebook, Twitter, Instagram)
4) include a link to a 1-2min video recording of yourself answering questions 1 to 2 (written answers are required in addition to the video). You can record it on your phone/computer and send a Google Drive or Dropbox link (NOT YouTube please). Make sure you "Create a shared link" so we can view it without permissions.
5) Bonus: like and follow us on Facebook (www.facebook.com/carelulu), Twitter (www.twitter.com/mycarelulu), and Instagram (Upgrade to see actual info/mycarelulu)

Looking forward to hearing from you! :)