Experianced Amazon customer service VA wanted.

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TYPE OF WORK

Full Time

SALARY

Negotiable

HOURS PER WEEK

TBD

DATE POSTED

Jul 28, 2018

JOB OVERVIEW

We are looking for a VA who can take care of our eBay, Shopify and Amazon customer service.

You should have at least 1 year experience in most of the following:

1. Answering Amazon customer questions via seller central
2. Understanding of how to deal with promotion codes (create, use, send, etc)
3. Responding to customer reviews
4. Turning seller feedback into reviews
5. Managing email automation software (feedback genius or similar)
6. Experience working on ebay answering questions, modifying listings
7. Experience answering non-amazon support emails
8. Navigate shopify (check orders, edit listings, upload photos, upload blogs)
9. Edit/update amazon listings (pictures, titles, bullets, back end)

You should have at least some understanding of how to:
10. Find an order id based on a person's name
11. Match a review to an order id
12. Talk with seller support on fixing problems
13. Fix quality alerts
Upgrade to see actual info would be great if you can also run some advertising on social medias
15. Please let us if you have any other relevant qualifications

We would love to hear from you if you have the above experience.

Very important:
To be considered for the job, you MUST:

1. Tell us which of the above 14 you have experience in and which you belive you can easily learn fast. Please add this on top of your first email to us, so we know that you have read, understand & qualify for the job.
2. Tel us if you can work exclusively for us 40h/week.
3. Your salary in your last position and how much you expect to be paid for this job.
4. When you can start working with us.
5. Please send your resume and your experience to Upgrade to see actual info look forward to hearing from you.

Thank you,

Erik Jensen/CEO

ABOUT THE EMPLOYER

Contact Person: Erik Jensen

Member since: July 12, 2018

Total Job Posts: 0

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