Virtual Assitance For Customer Service

We are US LLC that is working in online retail space, We are looking for a Virtual assistant to handle a variety of online tasks related to admin and customer service support, tasks include answer email from customers, reply to private messages from fanpages, win disputes in paypal and stripe, write emails for customer and pick up the support phone.

Must be extremely well organized, detailed oriented, with advanced written and speaking English skills and have the ability to handle multiple projects at one time.

To apply for this job, please answer the following questions below, Only candidates who respond to the questions will be considered.

****Please do not respond with a copy and pasted script

1) Why you think you would be a great fit for this position based on your skills and past experience

2) Are you able to work 40 hours per week, from 9:00 to 18:00 UTC/GMT -05:00 / Central Standard Time ?

3) Please state your proficiency or familiarity with:
a) Gmail and Drive
b) Shopify
c) Facebook
d) Win Disputes in Paypal and Stripe
e) Writing E-mails for customers
f) Offer ideas to improve our customer service.

4) What is the hourly wage you are requesting in US dollars?

5) Let us know when you are available to start

Required

• English
- Advanced Writing
- Fluent Speaking