Full Time Social Media / Virtual Assistant UK Hours

I'm looking for a full time assistant for my business. You will be working solely for me.

I am an online entrepreneur and I run the websites clairejarrett dot com and jarrettmedia dot com. You must have experience in managing social media and customer service and be able to speak English with a neutral accent.

Job overview
You will be required to work in UK time zone from your third week onwards (weeks 1 and 2 I will be in Thailand so it will be earlier during your training period)
8.30am to 5.30pm Monday to Friday (1 hour lunch break)
You will be required to be available on Skype during these hours and you will need a headset

REQUIRED:
Excellent English – both written and speaking.

Salary: 30,000 php per month

You will be required to undertake the following tasks:

Prospect Management:
Managing comments on social media and live chat, arranging appointments with myself, updating records in Infusionsoft with notes

Client management:
Live chat management
Customer telephone support for clients (after a suitable training period)
Preparing and delivering documents to clients requesting project information and follow-up, ensuring current projects are completed within deadlines.

Diary Management
Managing appointments (icloud and Acuity Scheduling) and appointment checking (i.e. you will call to confirm the appointment and remind them about it)

Social Media Management

Facebook page updating / comment management / scheduling of content updates

Facebook group management / adding of new group members to email list in Infusionsoft

Facebook event scheduling for certain date/time each week, adding images to the event tab and inviting group members manually

Twitter scheduling and updating
LinkedIn profile posting / contact outreach and LinkedIn company page creation and management
Instagram posting / comment management
All the above will be required not just for our accounts, but for those of our clients too

Team Co-ordination
Working with our Filipino graphic designer to project manage using Asana – i.e. request and download images for clients, upload into relevant social media platforms

Processes
Where processes do not exist they should be created and updated constantly so they always reflect the way we do business. The business is about to go through a period of rapid growth and I need someone who can keep up.

Training:
I am happy to provide basic training in Infusionsoft, Asana etc but you will already have a high level of competency in customer service/admin, at least 3 years .

Required:
You will be extremely organised
Fast internet speed (please state speed and post a screenshot from a speed test)
Excellent time management skills.
Quiet office environment with no background noise.
Detail orientated, a completer-finisher – i.e. someone who is willing to finish a task perfectly.

HOW TO APPLY:
Follow these instructions to apply please:

Please email Upgrade to see actual info with the email title “Application for Full Time Social Media / Virtual Assistant Position on OnlineJobs.ph”

Please include the following:

1) A link to your CV/resume
2) DISC test results.
3) record a short 2 minute audio message ( self-introduction) using Vocaroo ( please DO NOT send the recording as an mp3 attachment) and explain why you would be perfect for this role
4) include a covering email that details your experience in the above.
5) State your English proficiency level.

This is a long term opportunity - my graphic designer has been with us for 4 years and we treat our staff well.