Executive assistant for young growing eCommerce business - Room for promotion

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TYPE OF WORK

Full Time

SALARY

$3 USD/hour

HOURS PER WEEK

TBD

DATE POSTED

Dec 13, 2022

JOB OVERVIEW

We are a Canadian based online mattress brand called Hamuq. You can check out our product at our website Upgrade to see actual info. Hamuq was started in 2016 by myself Jordan Bedwell and friend Nathan Nielson. We are two easy going entrepreneurs who are looking to hire a customer service employee as our business has grown very quickly!

The product
We have designed the perfect mattress, a mattress that is compressed, rolled and shipped via courier, across Canada and the United States, direct to the costumer. The mattress is sold strictly online on our website.

Job requirements
We are looking for an assistant to take over almost all of my daily tasks which include the following:

Product/industry knowledge – You will need to learn and know our product/business like the back of your hand.
Customer service – Phone, email and live chat regarding any concerns or questions customers may have.
Order management – Submitting daily orders to our 3rd party shipper every morning, dealing with Upgrade to see actual infoventory management – Monitoring inventory and ordering in more stock when needed.
Research projects – Small research projects in between customer service.
Miscellaneous tasks – We will supply any random task that we may need taken care of.


Important requirements
-Must be well spoken in English on the phone as well as writing in English
-Must be able to score a C2 rating on the Grammar and vocabulary test
-Must have an iPhone/Android phone for taking calls on Line2app and chatting on the LiveChat app
-Must have fast reliable internet service for customer service calls/chats
-Must be able to dedicate 40 hours/week from 9am-5pm EST in Canada
-Must be able to learn North American culture.
-Must be hardworking, motivated, reliable, trustworthy, efficient, friendly,
-Must be able to work with a timetracker
-Must be located in Cebu
-Must provide at least 2 references


Salary
Starting at $3 USD/hour with lots of room to grow on that after experience within the company.

I will be working with you closely for the first few weeks for training and helping you get settled into your new job.
This will be a fun and very rewarding position in what is a unique opportunity to grow a business with 2 young professional and successful entrepreneurs.
If you think you suit all of these requirements and are interested in this position, I look forward to hearing back from you and setting up a skype interview.

Please send your resume to Upgrade to see actual info - Do not respond on this website.

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