US based Real Estate company requires CSR/Admin Virtual Assistant

US-based Real Estate Company requires a CSR and Admin Virtual Assistant who can communicate effectively, learns quickly and has strong Customer Service background to do but not limited to the following tasks:

- Manage and direct mainline calls, Incoming faxes, and general emails
- Communicate via Calls/Texts/Emails to Tenants and Owners including delinquent calls
- Data Entry (New leases, Renewals, Invoices et al)

The ideal candidate must have a proven Administrative and Customer Service background.
US Real Estate experience is preferred but not essential.
Recent home-based Graveyard Experience is a must(6 months minimum)


SKILLS:
1. Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required

SOFTWARE KNOWLEDGE:
1. Microsoft Office
2. Dropbox
3. Skype
4. CRM's

HARDWARE REQUIREMENTS:
5 MBPS or higher Internet (hardwired / not WIFI) If you don’t
have 5 MBPS then you must agree to if selected.
Private and quiet dedicated home office area
Modern computer and operating system
Back-ups in case of power or Telco interruptions
Good headset and webcam (Preferably noise-canceling headset)

Position: Full-time
Working Days: Monday- Friday
Hours: 9:30 AM-6:00 PM EST including 30-minute break
10:30 PM- 7:00 AM Philippine time