Need a Full Time Filipino Female for eCommerce Customer Support, Product Uploads and General VA tasks

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Full Time

SALARY

$1/hr to start

HOURS PER WEEK

TBD

DATE POSTED

Apr 12, 2021

JOB OVERVIEW

Hi,

I'm a UK-based entrepreneur looking for 1-3 full-time freelancers to help me with various tasks on my eCommerce store, based on WooCommerce.

Tasks will include:

- Dealing with inbound live chat conversations (asking about products we stock, order status, etc).
- Replying to emails from customers (asking about products we stock, order status, return request etc).
- Taking calls (if you feel comfortable, this would be a bonus, though we don't offer phone support as yet)
- Uploading products from AliExpress to WooCommerce
- Helping with general research and data entry tasks

Your English level needs to be excellent, otherwise please don't apply.

You'd need to work an 8hr shift within UK hours 7am - 11pm (3pm - 7am Philippines time), so please specify how flexible you can be working within those hours, and which days you could work. Shifts are 7am to 3pm and 3pm to 11pm.

There will be 10-20 emails per day, and maybe 20 live chats per day, so during times when there isn't much happening with customer support, you'll be able to help with general admin tasks.

If you've used WooCommerce before, that'll be a big help.

When applying, please let me know how much time you could commit, your relevant experience/skills, and your hourly rate - I'm looking to start at $1/hr. Start your message telling me why you'd be my dream employee, so I know you’ve read this.

I'm not looking for a web developer, so please don't apply if you are. I'm looking for a Virtual Assistant for an eCommerce store.

Good luck,
Adam

ABOUT THE EMPLOYER

Contact Person: Adam Owen

Member since: September 15, 2015

Total Job Posts: 8

SHARE THIS POST
facebook linkedin