Customer Service Representative

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TYPE OF WORK

Full Time

SALARY

Php 30k - 40k / month

HOURS PER WEEK

TBD

DATE POSTED

Nov 12, 2017

JOB OVERVIEW

Needs to hire 8 Freelancers

We are a small startup in San Francisco that is looking for a very talented Customer Service Representative. We would prefer you be in the Metro Manilla area for ease of training and interaction with other team members.

We currently have a team of superstars that have helped us greatly in our growth and success. We're looking for someone who is a positive team player, self-starter, creative problem solver ready to meet any challenge with a Upgrade to see actual info this role, you will be the voice of the company and set the tone of their user experience. Professionalism and attention to detail are very important. You will be responsible for answering emails, live chatting and some phone interaction with our users.

Fluency in English is a must- both written and verbal.

Experience with Zendesk or another customer service email platform, Google Docs, Slack and EverNote is a plus.

This is a remote position, so we expect that you will have reliable equipment, a suitable place to work, internet access and a backup in case of internet connectivity issues while on a shift.

We have a great time interacting via Slack and regular team meetings. Great perks. Lots of room for advancement. And, the team in San Francisco appreciate platform/app feedback, and any efforts to help us grow and Upgrade to see actual infomunication: Phone, Email, Chat
Language Skills:
Working hours: from 8:00am to 6:00pm in America/Tijuana timezone

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