Accounts Receivable/Debt Collector

We are a market leader in the lighting industry, designing and distributing architectural LED technology that enhances the experience of architectural spaces. We are seeking for a Virtual Assistant to assist in debt collection and debtor management matters. You will be the number one point of contact for debtors and will follow up on aged invoices, customers that exceed their account limits and requesting information on payment and credit note allocations.

Tasks and Responsibilities
- Calls Retail and Wholesale customers to request payment
- Does AR reconciliations in XERO
- Takes Credit Card payments via the phone
- Requests allocation details from customers
- Informs involved parties about payments
- Arranges payment plans
- Forwards ongoing issues to an external debt collection

Experience and skills:
- Bachelor’s degree in Accounting/Accounting Technology/Internal Auditing/Finance
- 3 years relevant experience in debt collection and outbound calls
- Previous experience in XERO accounting preferred but not required
- Verbal and written English communication skills
- Experience in accounts reconciliation, bookkeeping and /or accounting
- Exceptional customer service skills

Description of Ideal Candidate
- Assertive and critical thinker
- Possesses high level of interpersonal skills including the ability to respond calmly and make rational decisions in stressful situations
- Detail oriented and can effective work with a team

Working hours are from Monday - Friday, 9 am - 5 pm AEST.

If this sounds like you, please submit your resume.