Are You an Amazing Customer Support Specialist?

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TYPE OF WORK

Full Time

SALARY

Negotiable

HOURS PER WEEK

TBD

DATE POSTED

Oct 20, 2017

JOB OVERVIEW

We’re looking for a Technical Support Specialist to take Trade World Corporation’s explosive growth to a whole new level. Your duties would involve reporting to the Director of Client Services and you will be our fearless, customer-facing product expert. Supporting customers on product functionality, guiding them through their unique support concerns, and supporting them every step of the way will be your mission!

Why Trade World Corporation?
Trade World Corporation has a big goal – to change how we maintain our world. Sounds lofty right? Our team is growing in leaps and bounds and we’re conquering new challenges every day. We’re looking for big thinkers with small egos to join us on our mission to change how we maintain our world. We’d love your help.

Why we do it?
We’re a team of market disrupting, like-minded individuals. We all do things our own way, but we come together each and every day to create and deliver the long awaited answer to an antiquated industry – and we have a lot of fun while we’re at it.

What are we looking for?
• Simply put, the best technical support specialist on the planet.
• You have a strong mechanical background. Trouble shooting application issues and determining effective solutions for our customers is something you can do in your sleep.
• Empowering customers to get the most out of our products by developing and sharing best practices is what you do best.
• You love the idea of making customers successful through awesome customer support, training, and best practices sharing.
• You have a deep understanding of how to quickly develop relationships with customers.
• Your customer facing skills, both internally and externally, are impeccable.
• You're organized, you love the details, and you're focused on delivering the highest quality technical support.
• Solving problems, figuring out how things work, and identifying patterns and trends all come natural to you.
• You're a highly motivated, driven, self-starting individual who knows how to hit the ground running with minimal supervision.
• You love the idea of cross-collaboration with the product development team to share customer feedback and ideas around product improvements.

If interested, please contact us and send us a voice recording with the following script:

My name is _______________, your customer service representative from Trade World Corporation. You have been such a great customer that we wanted to share a special offer that will save you money and improve your business.

We are offering a special promotion that when you sign up with our company, you will receive the first month free. After the first month, you have no obligations and can cancel at any time. After the first month, you will pay the low price of $19.99 per month.

We will be there to support you every step of the way. Don't miss out on this amazing promotion!

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