Logistics Support Representative

DUTIES AND RESPONSIBILITIES
• Communicate with agents on a daily basis to support supply chain related activities.
• Follow procedures to schedule pickups and deliveries and communicate with all parties involved, providing excellent service level.
• Monitor activities to assure on time delivery as per schedule.
• Problem solve issues when they arise and be pro-active in preventing future issues.
• Maintain accurate logs of all activities and record important and outstanding issues.
• Check e-mail communication throughout the workday to stay current on all related information.
• Communicate to agents necessary information as situations arise.
QUALIFICATIONS AND REQUIREMENTS
• Ideal candidates must have at least 1 year of experience
• Bachelor’s Degree
• Ability to speak English fluently
• Excellent phone skills & ability to communicate with people using VoIP (i.e Skype, Facetime, etc.)
• Excellent computer and typing skills
• Ability to work independently
• Has a desire to excel in the field of logistics and supply chain management

Please note: Must own a PC/laptop and have 24/7 access to high speed internet.