Gener

IT Operations Manager

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Overview

Looking for part-time work (4 hours/day)

at $13.00/hour ($1,144.00/month)

Bachelors degree

Last Active

April 17th, 2024 (8 days ago)

Member Since

November 26th, 2019

Profile Description

Over 18 years in IT and BPO and has collective
expertise in IT Service Desk, NOC, Technical Support and Customer Service. Managed pioneer projects for IT Service Desk and NOC. Proven track
record on Transition Management, Project management, IUpgrade to see actual info management,
change management, Shift left, automation, digital transformation and Continual
service improvement.
- Senior Service Delivery Manager
- Strong operational background 
- Excellent people engagement skills
- Handled Service Desk Transitions
- Experienced project manager.
- ITIL certified
- HDI Certified 

Top Skills

Customer Support

Customer Support » Technical Support

Other Skills

Customer Support » Phone Support

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Marketing » Content Creation » Blogging

Customer Support » Social Media Moderation

Customer Support » Forum/Community Moderation

Basic Information

Age
38
Gender
Male
Website
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Address
Pasig, Metro Manila
Tests Taken
None
Uploaded ID
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