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Data & System Support Analyst

94 ID PROOF
Timeproof:
EXPECTED SALARY
Php 25,000.00/month ( $500 USD )
20 hrs/wk ( $5.78 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
12 Years in Data and Technical System Support
BASIC INFORMATION
Age:
32
Gender:
Female
Tests Taken:
IQ
Score:  125

DISC
Compliance:33
Dominance:25
Influence:7
Steadiness:35

English
 C2(Advanced/Mastery)
Last Active:
2019-11-27
Member Since:
2019-11-26
SKILL SUMMARY

I can:
-analyze, monitor, and encode data into the system
-do research work and generate reports
-provide technical support for desktop and mobile applications
-create graphic designs for different occasions and events
-do audio transcription

I have worked as a full-time Data Analyst for an international logistics company using in-house and client-based databases (such as WMS, SAP, Oracle, MS Office) to monitor stock movements and generate reports and receipts for Warehouse Daily Inbound, Outbound, and Inventory. Worked hand in hand with Project Managers and warehouse personnel to exceed the expected Service Level Agreement.

Presently, I am working as a full-time Technical Support Specialist for a Business-to-Business international account in a BPO company. I take in calls and chat to provide technical support to On-shore partners resolving Enterprise Messaging issues. Going the extra mile to ensure the partners have zero downtime doing their business via email applications and communication platforms (Outlook, Skype, Voltage Secure Mail, iPhone, Ipad, mobile apps) and other computer issues.

One of my hobbies is creating graphic designs for different events and occasions. I've created effective ads to help boost the marketing of a relative's restaurant.

I am a great team player and individual contributor delivering quality service ahead or just in time. With a positive attitude and professionalism, working remotely will never be an issue. I look forward to helping you achieve your goals.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Research
  • Inventory Management
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have no virtual assistant experience yet but I have a solid 4 years of office and admin experience in a corporation.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have 8 years of experience working as a Technical Support Specialist for an international account in a BPO company. I help our team members on resolving their computer technical issues remotely especially with their email and messaging platforms.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
EXPERIENCE

I've done some marketing ads for a restaurant for a part-time job and uploaded them to social media platforms. I also love capturing great moments by taking pictures and videos and upload them to my social media account.

SKILL RATING
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Mobile Marketing
  • Social Media Marketing

Advertising
SKILL RATING
  • Instagram Ads

Graphics & Multimedia
SKILL RATING
  • Graphics Editing
  • Logo Design
  • Photoshop
  • Shirt Design
  • Video Editing

Finance & Management
EXPERIENCE

I have worked as a fulltime Data Analyst for an international logistics company. I handled the Inbound, Outbound, and Inventory of stocks in the warehouse department.

SKILL RATING
  • Bookkeeping
  • Inventory Management
  • Payroll
  • Strategic Planning

Customer Service & Admin Support
EXPERIENCE

I have 8 years of experience in taking calls and chats to provide technical and customer support to overseas counterparts. Utilizing different programs on desktops and mobile devices.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
EXPERIENCE

I have studied Communications and Electronics Engineering in College.

SKILL RATING
  • Architectural and Engineering Services
  • Medical Services

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