200e09 0184 98d 09c4dfd8c89eb

Experienced Email Support and Social Media Moderator

96 ID PROOF
Timeproof:
EXPECTED SALARY
Php 40,000.00/month ( $801 USD )
40 hrs/wk ( $4.55 USD/hr )
EDUCATION
High school diploma
EXPERIENCE
5 years of Customer Service
BASIC INFORMATION
Age:
27
Gender:
Female
Tests Taken:
None
Last Active:
2020-01-20
Member Since:
2019-11-24
SKILL SUMMARY

I am a passionate and detail-oriented customer support working towards obtaining more knowledge and experience. Trained in conflict resolution and communication. Eager to join you and to build customer loyalty by leveraging interpersonal skills and offering top customer service. Previous 12-month experience in a CSR role at an eCommerce store.
I am tech-savvy and I can learn new tools or apps quickly. I have excellent English communication skills (both verbal and written) and reading comprehension skills. I am highly professional, reliable and dependable.
Tools/Apps I have experience using:
- Klaviyo
- Shopify
- Google Apps
- Royal Mail Click & Drop
- Mozilla Thunderbird
- Tidio
- Formilla
- Hubspot
- Gorgias
- Zoom
- WooCommerce
- ShipStation
- Zoho
- Slack
- Canva
- Outlook
- Facebook
- Instagram

WORKER SKILLS
TOP SKILLS
  • Email Management
  • Excel
  • Research
  • Speaking
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
EXPERIENCE

I have a total of 5 years experience in Customer Service. I have experience in handling Shopify stores, billing and health insurance for benefits and elegibility.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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