A professional with an exceptional experience in customer service. I have supported customers via phone call in USA, Europe and Asia Pacific in different industries such as Insurance, Brokerage, Banking and Electronics.
Insurance: - sort policy holders request and file for approvals of loans Brokerage: - receive request fr financial managers to trade the specific mutual funds or annuity accounts ; ensure trade is done before the close of business for the day Banking: - set appointments for customer who will visit branch - research for specific promotions for customers - limo booking for treasure customers - email support IT - research and troubleshoot issues with the device - ensure information is documented completely - ensure to escalate to proper departments for further troubleshooting if needed
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