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Customer Service Advisor

75 ID PROOF
Timeproof:
EXPECTED SALARY
Php 20,000.00/month ( $400 USD )
10 hrs/wk ( $9.24 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
18 years of customer service experience
BASIC INFORMATION
Age:
39
Gender:
Female
Tests Taken:
IQ
Score:  105
English
 C2(Advanced/Mastery)
Last Active:
2019-12-02
Member Since:
2019-11-24
SKILL SUMMARY

A professional with an exceptional experience in customer service. I have supported customers via phone call in USA, Europe and Asia Pacific in different industries such as Insurance, Brokerage, Banking and Electronics.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Personal Assistant
  • Quality Assurance
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

Insurance: - sort policy holders request and file for approvals of loans Brokerage: - receive request fr financial managers to trade the specific mutual funds or annuity accounts ; ensure trade is done before the close of business for the day Banking: - set appointments for customer who will visit branch - research for specific promotions for customers - limo booking for treasure customers - email support IT - research and troubleshoot issues with the device - ensure information is documented completely - ensure to escalate to proper departments for further troubleshooting if needed

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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