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I have three years working experience working as a Virtual Assistant for a Real Estate Solutions Company in the US. My Skills and Knowledge sharpened through time and experience and hardwork. Learning New things is my thing. I had to learn from Cold calling and until Managing the Team. My 3 years of experience working in a Business outsourcing Company enhanced my English Communication Skill. I had experience working in a telecommunication Company in the US, and handling different types of
Here's the tasks I’ve done from my previous Clients.
Team Lead, Deal Underwriting, Property Comping’, Pulling List and Management Data, List stacking, Cold Calling, Acquisition Tasks, Handling Despositions , Managing CRM’s and Integrations, Create SMS, Cold Calling and Drip Campaign, Skip Tracing, Virtual Driving for Dollars, Social Media Marketing and Management, Creating Craigslist Posting .
I have 3 years experience in a call center and I work there as customer service, Technical support, Retention manager. In customer service I handle customer's inquiry and account management. In technical support I assist clients with their technical difficulties of our products program and application. And in retention my job is to retain all valued clients that planning to pull out their account to our company.
I have over 3 years of experience in the BPO industry, and I am a jack of all trades. I can handle tech support, customer support, administrative task, and more. I have also mastered several customer service platforms and software such as Zendesk, Slack, Groove, Vision, and Xencall, just to name a few. I would say my life has revolved in the BPO industry for the past 3 years, and it is my passion to help people out. Because helping people out will definitely define the success of the company. And it will open a lot of opportunities not only for me but for everyone.
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