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Voice-Over, Content Writer, Training, General VA, Sales

70 ID PROOF
Timeproof:
EXPECTED SALARY
Php 25,000.00/month
( $488 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
20 hrs/wk
( $5.65 USD/hr )
EXPERIENCE OVERVIEW
19 years and counting in the BPO industry handling product specific and sales training, quality assurance, sales, customer service, and data research. I also have a passion for writing.
BASIC INFORMATION
Age:
40
Gender:
Male
Tests Taken:
IQ
Score:  125

DISC
Dominance:40%
Influence:35%
Steadiness:14%
Compliance:10%

English
 C2(Advanced/Mastery)
Last Active:
2022-05-20
Member Since:
2019-11-14
SKILL SUMMARY

1. Sales and Product Specifics Training: both personal and remote settings
2. Data research, organization, and presentation
3. Content Writing: creative, academic and technical
4. Sales: phone, email, chat (inbound and outbound)
5. Appointment Setting: phone, email, chat
6. Customer Service: phone, email and chat
7. Lead Mining and Generation
8. Leadership and Organization
9. Analytic Thinking 
10. Public Speaking
11. Events Hosting

WORKER SKILLS
TOP SKILLS
  • Appointment Setter
  • Quality Assurance
  • Transcription
  • Speaking
  • Tutoring Teaching
  • Writing
  • Creative Writing
  • Technical Writing
  • Sales Representative
  • Telemarketing
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have worked with Google and Microsoft Suites (Excel, Word, Powerpoint, Sheets, Form, Docs, etc.) in my capacity as either a supervisor or a manager in some of the BPO companies I have been in. The reports that I send out require me to utilize these tools on a fairly regular basis.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

English is what I consider my second language as it has been taught in school and spoken at home for as long as I can remember. My constant exposure to American customers at work, my fondness for Hollywood films, and my lifelong passion for reading have been huge factors in making me well-versed on the various nuances of the language. I can seamlessly adjust my speech patterns and writing style based on the audience I intend to penetrate.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
EXPERIENCE

Writing has always been one of my passions and I consider myself as someone who could stand toe to toe with some of the most skilled wordsmiths of my generation. My extensive vocabulary is my strongest suit and I can pull out an array of words up my sleeves that would be suitable for both stringently technical/literary and colloquial sensibilities. I tried my hand at ghost writing a couple of blog posts in 2015 (which showcased my fearless forecast on and eventual dejection toward the Pacquiao-Mayweather superfight) and they were successfully published at thecleverfilipina.com. Unfortunately, the site went on hiatus at some point, and when it was reinstated, my posts could no longer be found. I still kept the original drafts though.

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
EXPERIENCE

At present, I am the training and sales compliance manager for a hybrid publishing company. I train people how to sell. Contrary to what the tired, old cliche says about resorting to teach other people what you yourself can no longer manifest, I strongly believe that you cannot impart what you do not possess in the first place (which happens to be a tired, old cliche itself, I know). Though I started my BPO career as a customer service representative, I spent the majority of my tenure as a sales consultant/telemarketer for products that ranged from the essential to the novelty.

SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Advertising
EXPERIENCE

I may be a Marketing Management graduate, but in my heyday as a university student there was no syllabus that covered marketing of the digital kind. If paired, however, with an employer who is willing to show me the ropes, I am confident that I will be able to get the hang of it in the shortest possible time. I am an incredibly quick study, and my marketing fundamentals are still in pristine condition in spite of them lying dormant for quite a while. No matter how drastic the applications might have evolved through the years, the marketing principles behind them remain the same, and I happen to have those in spades. Hence, take a chance on me. You might be in for a pleasant surprise.

SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Creative advertising
  • Facebook Ads
  • Google AdWords
  • Instagram Ads
  • Media Buys
  • Other Ad Platforms
  • Scientific advertising
  • Youtube Ads

Customer Service & Admin Support
EXPERIENCE

My first 4 years as a tax-paying citizen were spent as a customer service representative. I was initially doing inbound calls until I got to do email and chat eventually. If my contemporaries would rate my proficiency, whether I am naturally predisposed toward sales or customer service, there is a great likelihood that a huge number of them would say I am a customer service kind of guy. In my line of work, however, I do not choose my battles. I am always ready to be deployed where my skills are sorely needed, and I do not play not to lose. I play to win.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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