Customer Success & VA Specialist | Training & Quality | BPO

Overview

Looking for full-time work (8 hours/day)

at $11.00/hour ($1,936.00/month)

Bachelors degree

Last Active

April 11th, 2024 (14 days ago)

Member Since

November 10th, 2019

Profile Description

Hey there! I'm Rik, a results-driven virtual assistant with extensive experience in customer success, training, and quality management within fast-paced BPO environments. I'm passionate about solving problems, streamlining processes, and delivering exceptional customer experiences. My adaptability and collaborative spirit make me an asset to any team. When I'm not helping businesses thrive, you'll find me playing guitar, singing opera, or exploring new culinary adventures.
Services Offered:- Virtual Assistant Support (Administrative, Task Management)- Customer Success & Support (Phone, Email, Chat)- Training Program Design & Delivery- Quality Assurance & Process Improvement- Team Coaching and Mentorship- Project Management Support
Why Choose MeProven track record: Increase customer satisfaction and team performance in previous roles.Versatile skillset: I excel in both client-facing and operational improvement tasks.Adaptable and dependable: I quickly learn new processes and always deliver on time.Passionate and proactive: I'm always seeking ways to improve and exceed expectations for my clients.
Ready to elevate your customer experience and streamline your operations? Let's discuss how we can team up to achieve your goals!