BPO Senior Supervisor

EXPECTED SALARY
Php 40,000.00/month ( $808 USD )
20 hrs/wk ( $9.34 USD/hr )
EDUCATION
Associates degree
EXPERIENCE
More than 11 years in Business Process Outsourcing
BASIC INFORMATION
Age:
31
Gender:
Female
Tests Taken:
IQ
Score:  125
English
 C1(Advanced)
Last Active:
2019-11-12
Member Since:
2019-11-05
SKILL SUMMARY

I have a total of over 11 years experience working in the Business Process Outsourcing Industry. I have 6 years years experience as a BPO Supervisor and over 3 years of experience as BPO Operations Manager.
I have extensive expertise in handling Customer Service, Data Entry (Back office), Chat/Email Support, Technical Support, Collections and Sales line of businesses in a BPO setting.
I possess the following skill set.
* Experience in management, operations, and leadership.
* Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management.
* Ability to build consensus and relationships among managers, partners, and employees.
* Excellent communication skills.
* Solid understanding of financial management.

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Email Management
  • Human Resource Management
  • Quality Assurance
  • Recruitment Assistant
  • Transcription
  • Speaking

Office & Admin (Virtual Assistant)
SKILL RATING
  • Data Entry
  • Email Management
  • Excel
  • Human Resource Management
  • Quality Assurance
  • Recruitment Assistant
  • Transcription

English
EXPERIENCE

I have over 11 years of experience working in a BPO which made me well versed when it comes to speaking/writing English language.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".

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