Claire

BPO Senior Supervisor

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Overview

Looking for part-time work (4 hours/day)

at $9.09/hour ($800.00/month)

Associates degree

Last Active

March 4th, 2020 (1513 days ago)

Member Since

November 5th, 2019

Profile Description

I have a total of over 12 years experience working in the Business Process Outsourcing Industry. I have 6 years years experience as a BPO Supervisor and over 3 years of experience as BPO Operations Manager.
I have extensive expertise in handling Customer Service, Data Entry (Back office), Chat/Email Support, Technical Support, Collections and Sales line of businesses in a BPO setting.
I possess the following skill set.
* Experience in management, operations, and leadership.
* Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management.
* Ability to build consensus and relationships among managers, partners, and employees.
* Excellent communication skills.
* Solid understanding of financial management.

Top Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

Human Resources

Office and Administration » Transcription

Customer Support » Phone Support » English Speaking

Office and Administration » Microsoft Excel

Basic Information

Age
36
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  125
English
C1(Advanced)
Uploaded ID
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